24/7 guest assistance, room enquiries, and booking support designed for hotels. Reduce OTA dependency and increase direct revenue.
Welcome to The Harbour Hotel! 👋 How can I help with your stay?
Check availability
Wonderful! What dates are you looking to stay with us?
Enhance guest experience while driving direct bookings
Your AI concierge converts website visitors into direct bookings—zero commission fees
Guests research hotels at 1am. Answer instantly whilst competitors sleep.
Capture special requests, dietary needs, accessibility—personalise from check-in
Upsell treatments, dining, experiences automatically—higher revenue per guest
From room enquiries to experience bookings, Usebot handles guest questions while your team focuses on hospitality.
Showcase all room options with pricing
Share nearby attractions and experiences
Promote on-site experiences
See what hoteliers are saying about Usebot
"Direct bookings increased by 25% in the first quarter. Guests love being able to ask questions at any hour without waiting for a response."
"Our front desk team can focus on in-person guest experience whilst our AI concierge handles all the repetitive website queries. Game changer."
"The upsell potential is incredible. Guests are booking spa treatments and dinner reservations before they even arrive."
Most hotels are live within 15-20 minutes. Configure your room types, amenities, and common questions, then paste one line of code to your website.
Yes. You can configure different information for suites, standard rooms, family rooms, and any packages you offer. Each can have its own pricing and availability messaging.
Usebot captures enquiries and sends them via email notifications. For direct PMS integrations, we support Zapier webhooks to connect with Opera, Cloudbeds, and other platforms.
Your AI concierge can guide guests to your booking engine with pre-filled dates and room preferences, or collect their details for your reservations team to follow up.
Usebot supports multiple languages and can respond to guests in their preferred language, helping you serve international travellers effectively.